We make every effort to ship your items as soon as you order them.
All products are handmade. We will ship them as soon as they are made.
Please allow at least 2 weeks for your order to be made.
For mother-daughter dresses, women maxi dress, annie and tresco girl dresses, please allow 1 month for sewing!
Shipping times vary depending on the choice of shipping method at checkout.
Shipping to North America, Europe, Middle East and Asia by FedEx Priority takes 4-6 working days. You can check the list of available countries on the checkout page.
All duty taxes are covered by Diana Louise when shipping to the US and Japan!
For countries outside of European Union you may need to pay duty tax. Please be aware of those charges that you may need to incur to collect the goods from customs.
DianaLouise assumes no responsibility for any import duties/customs charges. If you refuse to collect goods from customs, we will not refund orders or reship them.
DianaLouise is not responsible for failure of package deliveries due to invalid or old address provided by the customer, customs, packages being on hold due to customer being on a list of “denied party” by FedEx, transportation delays or strikes, transfer from European carrier to the local carrier in destination country.